Shipping Policy

Last Updated: June 2026

Thank you for shopping with PNW Performance. We are committed to delivering your performance parts as quickly and efficiently as possible.

Order Processing

• Most orders are processed within 1-3 business days.
• Orders placed on weekends or holidays will be processed on the next business day.
• Some products may ship directly from manufacturers or distributors.
• Special-order items may require additional processing time.

Shipping Times

Estimated delivery times vary depending on the product, supplier availability, and destination.

Typical delivery estimates:

• Standard Shipping: 3-7 business days
• Expedited Shipping: 1-3 business days (when available)
• Freight Shipments: Varies by location and carrier

Delivery estimates are not guaranteed.

Tracking Information

Once your order ships, tracking information will be provided via email whenever available.

Please allow up to 24 hours for tracking updates to appear within the carrier’s system.

Multiple Shipments

To provide faster delivery, orders may ship from multiple warehouses or suppliers. As a result, you may receive multiple tracking numbers and separate deliveries.

Freight Deliveries

Large items such as:

• Body kits
• Bumpers
• Wheels and tire packages
• Exhaust systems
• Large performance components

may require freight shipping.

Customers are responsible for inspecting freight shipments upon delivery and noting any visible damage before signing for the shipment.

Damaged or Missing Items

If your order arrives damaged, incomplete, or incorrect:

• Contact us within 48 hours of delivery
• Provide photos of the packaging and damaged item(s)
• Retain all original packaging materials

Failure to report shipping damage promptly may affect claim eligibility.

Shipping Restrictions

Certain products may:

• Require a signature upon delivery
• Be restricted in certain states or regions
• Be unavailable for international shipment

PNW Performance reserves the right to cancel or modify orders that cannot legally be shipped to the destination provided.

Lost or Delayed Shipments

Once an order has been handed to the shipping carrier, delivery timelines are controlled by the carrier.

While we will assist with tracking and carrier claims, PNW Performance is not responsible for delays caused by:

• Weather events
• Carrier disruptions
• Natural disasters
• Incorrect shipping information provided by the customer

Address Accuracy

Customers are responsible for providing accurate shipping information.

Additional shipping fees may apply for:

• Returned packages
• Address corrections
• Reshipments due to incorrect delivery information

International Orders

International customers are responsible for:

• Import duties
• Taxes
• Customs fees
• Other country-specific charges

These fees are not included in product or shipping prices unless otherwise stated.

Contact Us

For shipping questions or order assistance:

PNW Performance
Performance Parts & Enthusiast Solutions
Email: pnwperformance541@gmail.com
Instagram: @pnwperformance

We appreciate your business and look forward to helping you build your vehicle with quality performance parts.